Preventive Maintenance as an Organizational Challenge: Evidence from Private Hospital Networks
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Keywords
Preventive maintenance, Clinical engineering, Hospital management, Organizational processes, Lean healthcare
Abstract
Preventive maintenance of medical-hospital equipment (MHE) is essential for patient safety and operational efficiency in healthcare organizations. This study analyzes the organizational and technical factors that interfere with the execution of preventive maintenance planning in private supplementary healthcare hospitals. A qualitative study was conducted using structured questionnaires applied to clinical engineers from a private hospital network comprising 33 units. The findings demonstrate that failures in interdepartmental communication, equipment availability, workforce training, and logistics significantly compromise the execution of preventive maintenance. The results highlight preventive maintenance as an organizational challenge rather than a purely technical activity, reinforcing the need for integrated management strategies.
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